Changes coming into force tomorrow will make it easier for millions of consumers to change to a new broadband or landline deal.
From Saturday 20 June, the process of switching between providers who use the Openreach telecoms network - such as BT, EE, Sky and TalkTalk - will become simpler and smoother.
A new ‘one touch’ process will place the responsibility for the broadband or landline switch entirely in the hands of the company to which the customer is moving.
Full story here:
http://media.ofcom.org.uk/news/2015/easier-bb-switching/