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SAYNOTO0870.COM › Main Forum › Government and Public Sector › Surrey Trading Standards & Checkatrade 0845

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Surrey Trading Standards & Checkatrade 0845 (Read 12,170 times)

bigjohn Supreme Member Offline Posts: 2,316 Gender:	Surrey Trading Standards & Checkatrade 0845 Jul 12^th, 2015 at 11:59am No access charge etc being given for the 0845 number used by them, and surely Trading Standards should know better and not be involved in the use of a 0845 number. http://new.surreycc.gov.uk/business-and-consumers/approved-traders-scheme/checka...
Back to top	« Last Edit: Jul 12^th, 2015 at 12:07pm by bigjohn » BJ. IP Logged

CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Surrey Trading Standards & Checkatrade 0845 Reply #1 - Jul 13^th, 2015 at 9:57am Better still perhaps they can be encouraged to get the up to date phone number for Checkatrade? As they now seem to use an 03 number.. http://www.checkatrade.com/Contact/
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Surrey Trading Standards & Checkatrade 0845 Reply #2 - Jul 14^th, 2015 at 10:13am I have e-mail Surrey CC to advise them of the change.
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Surrey Trading Standards & Checkatrade 0845 Reply #3 - Jul 15^th, 2015 at 5:01pm It's amazing what a little bit of feedback can do... Surrey Trading Standards - CheckaTrade Seems they have now updated the number for CheckaTrade.com
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Heinz

Supreme Member

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Posts: 1,362
Essex

Re: Surrey Trading Standards
Reply #4 - Jul 20^th, 2015 at 10:36am

It appears they are a little confused themselves though!

Quote:

Call charges

Calls to 03 numbers from any network will cost no more than those to 01 and 02 numbers and count as part of any call package. The cost of a call to an 0345 number will depend on the network. Please check with your provider. BT customers may be able to call 0345 numbers for free.

Or did they just forget to delete that wording when they changed the 8's for 3's in that paragraph?

After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015

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Heinz Supreme Member Offline Posts: 1,362 Essex	Re: Surrey Trading Standards & Checkatrade 0845 Reply #5 - Jul 29^th, 2015 at 8:45am Oh well, I tried - but they appear not to understand the simple suggestion that they delete the last 2 sentences of that paragraph!
Back to top	« Last Edit: Jul 29^th, 2015 at 8:46am by Heinz » After years of ignoring govt. guidelines & RIPPING OFF Council Tax payers using 0845 numbers, Essex County Council changed to 0345 numbers on 2 November 2015 IP Logged

CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Surrey Trading Standards & Checkatrade 0845 Reply #6 - Jul 29^th, 2015 at 10:06am I hadn't even noticed it, I previously e-mailed them and got a reply back, I will e-mail them again myself and point out the error. Perhaps a two pronged approach may kick them into touch
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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Surrey Trading Standards & Checkatrade 0845 Reply #7 - Aug 2^nd, 2015 at 5:18pm The problem does not seem to be confined to Surrey CC See: http://www.suffolk.gov.uk/community-and-safety/trading-standards-for-consumers/w... http://www.suffolk.police.uk/safetyadvice/homesecurity/roguetraders.aspx You would have thought checkatrade would have told them.
Back to top	« Last Edit: Aug 2^nd, 2015 at 5:20pm by bigjohn » BJ. IP Logged

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