Welcome, Guest. Please Login or Register
SAYNOTO0870.COM

<---- Back to main website

 
Home Help Search Login Register

Page Index Toggle Pages: 1
Send Topic Print
FCA Ban Use 084/087numbers for existing customers (Read 3,256 times)
bigjohn
Supreme Member
*****
Offline



Posts: 2,316
Gender: male
FCA Ban Use 084/087numbers for existing customers
Jul 24th, 2015 at 7:14pm
 
From 26 October 2015, financial services firms will be banned from using pricey 084/087 numbers for existing customers.They must  be charged no more than the standard rate of geographic numbers  01, 02, 03.

But the Financial Conduct Authority's (FCA) new rules won't apply to non-customers where 084/087 rate numbers can still be used.

http://www.fca.org.uk/news/fca-finalises-rules-on-complaints-and-call-charges
Back to top
« Last Edit: Jul 24th, 2015 at 7:15pm by bigjohn »  

BJ.
 
IP Logged
 
Ian01
Supreme Member
*****
Offline



Posts: 767
Re: FCA Ban Use 084/087numbers for existing customers
Reply #1 - Jul 24th, 2015 at 7:43pm
 

That's the same as the situation for retailers, traders and passenger transport companies in relation to Regulation 41 of the Consumer Contracts Regulations 2013.

One year later there's a crucial additional component. All users of 084, 087 and 09 numbers are required to declare the Service Charge for their number everywhere it's advertised. Those who are unable to justify this charge must change their number to stop imposing it.

Translation: They will still be allowed to rip off potential customers, but must tell them they are doing so. Those customers will have the option to take their business elsewhere.

Back to top
« Last Edit: Jul 24th, 2015 at 7:50pm by Ian01 »  
 
IP Logged
 
Page Index Toggle Pages: 1
Send Topic Print
(Moderators: Forum Admin, DaveM, CJT-80, Dave, bbb_uk)

Website and Content © 1999-2024 SAYNOTO0870.COM. All Rights Reserved. (DE)
Written permission is required to duplicate any of the content within this site.

WARNING: This is an open forum, posts are NOT endorsed by SAYNOTO0870.COM,
please exercise due caution when acting on any info from here.


SAYNOTO0870.COM » Powered by YaBB 2.5.2!
YaBB Forum Software © 2000-2024. All Rights Reserved.


Valid RSS Valid XHTML Valid CSS Powered by Perl Source Forge