Call charges - UK
0800 numbers are free for BT customers.
0800 NUMBERS ARE FREE TO ALL CUSTOMERS
0845 numbers are charged at no more than 4 pence per minute for BT customers.

SURELY THERE IS A CONNECTION CHARGE
Charges from mobile phones and other networks may vary.
0800 NUMBERS ARE FREE FROM MOBILES POST 1st JULY 2015

I have informed British Gas of the error of their ways in regard to incorrect information it has been esculated to the relevant department.

I await thier response

Where call costs for non-geographic numbers are declared, this information is correct...

080 - calls to 080 numbers are free from landlines and mobiles

030, 033, 034, 037 - calls to 03 numbers cost the same as calling 01 and 02 numbers and count towards inclusive allowances on landlines and on mobiles

084, 087, 09, 118 - calls to 0xxx xxx xxxx cost [Xp per call] [plus] [Yp per minute] plus your phone provider's Access Charge.

The only declaration that is mandatory is the one for 084, 087, 09 and 118 numbers.

Connection charges were banned on calls to 084, 087, 09 and 118 numbers from 1 July 2015.


There is even less need to state pricing for standard landline and mobile numbers, but some do...

01, 02 - calls to 01 and 02 numbers count towards inclusive allowances on landlines and on mobiles, else are charged at your provider's 'geographic rate'

071-075, 077-079 - calls to mobile numbers count towards inclusive allowances on some landlines and on most mobiles, else are charged at your provider's 'mobile rate'

bazzerfewi wrote on Oct 15^th, 2015 at 11:19am:


Excellent, I did the same as well. So hopefully (as per your other post) they are now onto it and will get it corrected

kasg wrote on Oct 28^th, 2015 at 12:37pm:

There are four types of Service Charge:
- per call
- per minute
- per call plus per minute (from the start of the call)
- per call plus per minute (after 60 seconds).

See the official list of 80 Service Charge price points detailed at:
http://www.icc-uk.com/NGCS-Price-Points.php