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SAYNOTO0870.COM › Main Forum › Call Providers › ASA/Ofcom slams-telcos-over-broadband-prices.

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ASA/Ofcom slams-telcos-over-broadband-prices. (Read 8,080 times)

bigjohn Supreme Member Offline Posts: 2,316 Gender:	ASA/Ofcom slams-telcos-over-broadband-prices. Jan 22^nd, 2016 at 10:46am The Advertising Standards Authority (ASA) has teamed up with the communications watchdog Ofcom to censure broadband providers over the way they advertise their services. See full story here: http://www.cityam.com/232831/advertising-standards-slams-telcos-over-broadband-p...
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kasg Senior Member Offline Posts: 320 West Sussex Gender:	Re: ASA/Ofcom slams-telcos-over-broadband-prices. Reply #1 - Jan 25^th, 2016 at 3:46pm It's not spelled out, but I presume this is primarily the "line rental" factor.
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bigjohn

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Re: ASA/Ofcom slams-telcos-over-broadband-prices.
Reply #2 - Jan 26^th, 2016 at 5:24am

kasg wrote on Jan 25^th, 2016 at 3:46pm:

It's not spelled out, but I presume this is primarily the "line rental" factor.

Yes basically the ASA is considering a series of recommendations that would mean providers are bound to prominently display a single monthly cost for the broadband products on adverts and for line rental to be included in that price rather than as a separate cost.

It's also expected to call for contract length to be made more explicit.

« Last Edit: Jan 26^th, 2016 at 5:26am by bigjohn »

BJ.

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Ian01 Supreme Member Offline Posts: 767	Re: ASA/Ofcom slams-telcos-over-broadband-prices. Reply #3 - Jan 26^th, 2016 at 10:19am I am not in favour of an all-in price. I'd want to know how much the individual elements cost
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: ASA/Ofcom slams-telcos-over-broadband-prices. Reply #4 - Jan 26^th, 2016 at 12:56pm Ian01 Surely it would be possible for the companies to advise of the individual elements within the additional information on the advert/deal? What I think Ofcom should REALLY look at is the ever increasing cost of line rental for home phones!
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Ian01 Supreme Member Offline Posts: 767	Re: ASA/Ofcom slams-telcos-over-broadband-prices. Reply #5 - Jan 26^th, 2016 at 1:40pm I guess that line rental has increased due to a large chunk of it effectively subsidising other services.
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kasg

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Re: ASA/Ofcom slams-telcos-over-broadband-prices.
Reply #6 - Jan 26^th, 2016 at 2:12pm

Ian01 wrote on Jan 26^th, 2016 at 10:19am:

I am not in favour of an all-in price. I'd want to know how much the individual elements cost

Ideally, yes, but if a company only offers broadband on the condition that you take up their line rental, I can't see that there is any obligation on them to even have a separate price, let alone quote it.

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