After many years of paying extortionate call charges when booking tickets, enraged West Ham fans have started a petition to get rid of the ticket office premium rate 0871 number.

West Ham FC
- http://www.whufc.com/Footer/Pages/Contact-Us

2014
- https://www.westhamtillidie.com/posts/2014/10/01/the-farce-that-is-the-west-ham-...

2015
- http://www.claretandhugh.info/the-hidden-west-ham-tax/

2016
- https://keefydblog.wordpress.com/2016/01/08/0871-west-ham/
- http://www.claretandhugh.info/west-hams-ticket-provider-due-to-be-replaced/
- http://www.claretandhugh.info/time-to-end-the-ticket-office-premium-call-rip-off...
- http://whu365.blogspot.co.uk/2016/03/premium-rate-number-adds-up.html
- http://kumb.com/forum/viewtopic.php?f=2&t=163127
- http://www.claretandhugh.info/hammers-face-os-ticket-challenges/

Current
- http://www.claretandhugh.info/fans-meeting-with-club-read-all-about-it/
- http://www.whufc.com/News/Articles/2016/October/6-October/Hammers-host-Supporter...
- https://az834416.vo.msecnd.net/cmsstorage/whu/media/whu2/new%20stadium/new%20sta...
- http://kumb.com/story.php?id=130382
- https://az834416.vo.msecnd.net/cmsstorage/whu/media/whu2/pdfs/01-minutes-support...
- https://www.westhamtillidie.com/posts/2016/10/07/hammers-supporters-meeting (search for 0844)
- http://www.upthehammers.co.uk/archives/71151

Petition
- http://www.claretandhugh.info/candh-campaign-to-end-premium-line-rip-off/
- http://www.thepetitionsite.com/809/708/558/say-no-to-0871-ticket-office-number/
- http://www.claretandhugh.info/premium-line-ticket-line-rip-off-fans-horror-stori...

There are some real horror stories in that final link!

Other clubs may face similar protests in the coming weeks and months.

Probably just an indication of what WHU really thinks of its fans - they're just cash cows.

Personally, I don't find that a surprise - soccer is no longer a sport, it's big business and big business = money money money (players' salaries and transfer fees show that).

It would appear they even discriminate against accessibility users as well:

Accessibility

Email: accessibility@westhamunited.co.uk
Tel: +44 (0) 845 174 0174
(Calls cost 7p per minute plus your phone provider's access charge)

Read more at http://www.whufc.com/Footer/Pages/Contact-Us#mOksL5jCChA1dMoK.99

**The above URL was included as part of the information I copied from the WHUFC website **

Excellent news!

Clearly the voice of the fans was loud enough for WHUFC to take notice.

With regards to Burnley they can't even get the call charge info right:
Ticket Hotline: 0871 221 1914
NB: Calls to 0871 numbers cost 10p per minute from a BT landline, but will vary depending
on your phone company or if using a mobile phone

Read more at http://www.burnleyfootballclub.com/club/contact_the_club/index.aspx#0j8Z7j83FHE8...

** PS the above URL was auto included from the link copied from Burnley FC's website **

Ian01 wrote on Nov 7^th, 2016 at 4:56pm:


Excellent, lets hope they get it sorted soon

Blame the yobs for that. A few hours before the announcement (that the number will be changing) was due to be made, there was violent disorder at the stadium and their press office then had to spend the next week or more dealing with the fallout from that.

It would have been silly to try to change the subject away from such a serious issue. Delaying the announcement by a week or two is a sensible option. It also means the announcement, when it comes, is more likely to state the date things are changing rather than be just a vague commitment that it will change at some point in the future.

and they still can't get the calling info right...

* calls are charged at National Rate... no they are not they are standard geographic rates...

never mind 

Ah I see Ian

Well that proves how inept they are, since as you and I have discussed "national" rate does not exist...