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SAYNOTO0870.COM › Main Forum › Government and Public Sector › Lincolnshire West NHS Still using 0845

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Lincolnshire West NHS Still using 0845 (Read 7,791 times)

bigjohn Supreme Member Offline Posts: 2,316 Gender:	Lincolnshire West NHS Still using 0845 Apr 15^th, 2017 at 6:59pm I guess these people should have stopped using 0845 by now ?, and at the very least disclose the service charge. http://www.lincolnshirewestccg.nhs.uk/patient-advice Is their any up to date NHS legistation we can point out to them.
Back to top	« Last Edit: Apr 15^th, 2017 at 7:05pm by bigjohn » BJ. IP Logged

Ian01

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Posts: 767

Re: Lincolnshire West NHS Still using 0845
Reply #1 - Apr 15^th, 2017 at 10:06pm

The Department of Health banned the use of 084 numbers by NHS services in December 2009. This extended the earlier ban on the use of 087 and 09 numbers introduced in 2005.

More recently, the Cabinet Office directed public services to get rid of 084 and 087 numbers in December 2013.

Any organisation that hasn't complied is now very much out of step with everyone else.

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SilentCallsVictim

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aka NHS.Patient, DH_fairtelecoms

Posts: 2,494

Re: Lincolnshire West NHS Still using 0845
Reply #2 - Apr 16^th, 2017 at 3:09am

The linked page also mis-quotes the PALS number for East Midlands Ambulance Service PALS - this is 0333 012 4216.

It also says: Quote:

Very often problems can be sorted out quickly, so if you need help or advice. please contact PALS as soon as possible.

In this case it is they who need the help and advice (probably best by email). If no-one else has got there first, the

fair telecoms campaign

will be happy to provide it.

@fairtelecoms (tweets)

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bigjohn Supreme Member Offline Posts: 2,316 Gender:	Re: Lincolnshire West NHS Still using 0845 Reply #3 - Apr 17^th, 2017 at 7:54pm Thanks for your input guys i will e-mail them putting them straight.
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CJT-80 Global Moderator Offline Posts: 1,714 Manchester Gender:	Re: Lincolnshire West NHS Still using 0845 Reply #4 - May 8^th, 2017 at 2:02pm I just wondered if there was any feedback from this?
Back to top	Regards, CJT-80 Any comments made are my own and are not those of SayNoTo0870.com IP Logged

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