SAYNOTO0870.COM - British Gas Homecare Membership Office

JamesEB Junior Member Offline Posts: 88	British Gas Homecare Membership Office Nov 23^rd, 2018 at 6:30am Does anyone please have a geo number for HomeCare Membership Office British Gas Murdoch House Bothwell Road Uddingston G71 7UD A fax number would be great too. Thanks JamesEB
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allegro

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Re: British Gas Homecare Membership Office
Reply #1 - Nov 23^rd, 2018 at 7:25am

There's no easily visible phone number on their website, except for "priority" users (basically those with a disability) but google finds this:

"You can call us on 0333 202 9604. Monday to Friday: 8am - 8pm, Saturday 8am - 6pm. We may record calls to help improve our service to you. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles."

Go to that page and the info isn't there. But it may work and remember that 03 numbers are charged the same as 01/02 numbers. Always.

Their Homecare so-called service is a misnomer. Stay away. A long way away. http://www.bbc.co.uk/programmes/articles/dPP6s0G4yldMc2wvXKkKjR/british-gas-look...
https://uk.trustpilot.com/review/www.britishgas.co.uk
https://forums.moneysavingexpert.com/showthread.php?t=143078

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JamesEB

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Re: British Gas Homecare Membership Office
Reply #2 - Nov 25^th, 2018 at 8:57am

Thanks for all the trouble you have taken with this. I am a 78 years old disabled pensioner and did not know about the number you mention. Please would you let me have a link.

The 0333 number doesn't help. It just goes through to one of their agents on their menus who say that all agents on all numbers are trained to answer all things and when they can't they offer a call back which never comes. They won't put you through to the office. Only the geo number does that and I had a crash and lost it.

Thanks for help
JamesEB

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allegro

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Re: British Gas Homecare Membership Office
Reply #3 - Nov 26^th, 2018 at 7:09am

Main British Gas priority number:
https://www.britishgas.co.uk/Priority-Service-Register

I think this is one I found the other day.

My best advice is to avoid British Gas altogether. They are a complete ********** Asterisks to avoid printing offensive remarks about them. They are true but I wouldn't be allowed to publish them here.

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CJT-80

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Re: British Gas Homecare Membership Office
Reply #4 - Nov 30^th, 2018 at 2:22pm

JamesEB wrote on Nov 25^th, 2018 at 8:57am:

Thanks for all the trouble you have taken with this. I am a 78 years old disabled pensioner and did not know about the number you mention. Please would you let me have a link.

The 0333 number doesn't help. It just goes through to one of their agents on their menus who say that all agents on all numbers are trained to answer all things and when they can't they offer a call back which never comes. They won't put you through to the office. Only the geo number does that and I had a crash and lost it.

Thanks for help
JamesEB

From this link

BG gives:
Cancelling your agreement or product
You can cancel your agreement or a product at any time, by calling 0800 294 9123 or writing to us at:
HomeCare Membership Office,
Murdoch House,
Bothwell Road,
Uddingston
G71 7UD

Could be worth a try.

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Regards,

CJT-80

Any comments made are my own and are not those of SayNoTo0870.com

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