Ian01
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There has been quite a few consumer-focussed changes in recent years, not least the change to 080 numbers to be free in all circumstances, the capping of mobile termination rates for all UK mobile numbers, the cap on DQ call charges, the cap in termination rates for 070 numbers, the expansion of PSA regulation to cover certain problematic services operating on 084 numbers, and a number of other things. There is much more to do, but it's a good start. Don't forget too, the EU regulations on roaming charges and the regulations capping the cost of outgoing calls from the home nation to landlines and mobiles in all other EU states and territories.
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